THE WORK: Ignite your passion for sales and customer engagement! You will build knowledge and support the team while participating in problem-solving discussions. This role thrives on the art of B2B/B2C Sales, where your enthusiasm and dedication will shine. We invite you to embark on this exciting journey with us, where your contributions will make a meaningful impact.

Log customer requests and ensure proper documentation.
Monitor and track incident resolution within the Service Level Agreement.
Develop and maintain knowledge of customer and customer-specific business environments.
Identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.

HERE'S WHAT YOU WILL NEED:
Advanced proficiency in B2B/B2C Sales.
Advanced proficiency in Customer Care.
It is advantageous to have prior experience in relevant related skills.
High School Diploma/GED in relevant field of studies.

BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Communication Skills.
Advanced proficiency in Problem Solving.
Intermediate proficiency in Relationship Building.
Advanced proficiency in Negotiation Skills.
Expert proficiency in Time Management.

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