Customer Service/Client Liaison Agent
ECC – Europe’s leading claims management company are looking for a full-time Customer Service/Client Liaison Agent to start immediately at our Mijas Costa office (above Iceland supermarket, outskirts of Fuengirola).
Your primary role is to act as liaison between our legal partners and our new clients. You will assist with processing claims and answering any questions clients might have, and provide quality customer service updates.
What ECC are looking for:
- Proficient level of computer skills, including MS Word.
- Excellent communication skills.
- Experience with Zoom, or similar video platform.
- Fluent in English.
- Good telephone manner.
- Excellent command of written English.
- Experience working in a detailed environment.
- Ability to work accurately, with a good level of concentration.
- Ability to organise own work.
- Customer service experience desirable, including use of CRM
- Willingness to learn our internal processes
- Office-based position.
Hours:
Full-time
Benefits:
- Full training with ongoing support.
- Full legal contract for the right candidate.
- Competitive salary and commission structure.
- Modern office setting with lively team atmosphere.
Interested? Please submit your application, including any relevant experience, along with your CV.
Closing date for applications: Friday 8th August.
Job Type: Full-time
Pay: 1,200.00€ - 2,000.00€ per month
Experience:
- admin: 1 year (Preferred)
- customer service: 1 year (Preferred)
Language:
- Fluent English (Required)
Work Location: In person
Application Deadline: 08/08/2025