Senior People Operations Partner (m/w/d)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

We’re looking for an experienced and hands-on Senior People Operations Partner (m/w/d) to join our Valencia-based team and play a key role in supporting our German entity. This role is not a standalone position — you will work closely in tandem with a colleague based in Germany, forming a strong local-remote collaboration.

This is a 12-month fixed-term role, with clear potential to transition into a permanent contract based on performance and business needs. We're seeking someone who combines deep operational expertise, data-driven decision making, and global HR experience, with the curiosity to explore how technology and AI can drive modern HR.

You’ll play a crucial role in managing and improving HR operations—leading initiatives with autonomy and a growth mindset, while also taking full ownership of administrative tasks as a key part of the role.

This role offers a hybrid work environment with three days a week in our Valencia office.

This is a 12-month fixed-term position covering parental leave. The scope of the role may evolve based on business needs, and there is potential for extension.

• Serve as HR contact for employees in Germany, partnering closely with your Germany-based People Operations colleague
• Manage employee lifecycle processes: contracts, onboarding, offboarding, and changes
• Prepare and coordinate monthly payroll with external providers for the German entity, ensuring accuracy and compliance
• Maintain and update HRIS and employee records with meticulous attention to detail
• Respond to employee inquiries through our internal ticketing system with care and efficiency
• Use HR data and analytics to generate reports, track trends, and support decision-making
• Drive continuous process improvements, automation efforts, and adoption of AI tools in People Operations
• Ensure compliance with German labor and social security laws
• Collaborate on global People Operations initiatives to standardize and scale processes

• People Operations or HR Generalist experience, with significant exposure to German labor law and HR operations
• Previous work experience in Germany and in global/multinational environments
• Fluency in German and English, both written and spoken
• Strong operational HR administration skills (payroll, contracts, documentation)
• Confidence and curiosity working with People data, analytics, and HRIS
• Proactive, ownership-driven mindset — you don’t just deliver tasks, you improve and innovate
• Comfortable working in a fast-paced, evolving environment with ambiguity
• Interest in and openness to technology and AI-driven HR solutions
• Be an advocate for change and support transformation projects, including the use of AI and modern tools in HR

• Knowledge of Spanish labor law and experience with Spanish HR processes
• Support Spanish HR operations and labor law where applicable

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.