Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your mission
Bitpanda is on the lookout for an Operational Excellence Business Analyst to drive, design and deliver meaningful and impactful change across the company. In this role, you will analyse business processes and design solutions that lead to higher automation levels and efficient processes. Your expertise in lean analyses, Visual Stream Mapping, and BPMN 2.0 will be key to delivering high impact solutions that align with the company’s strategic objectives.
What you’ll do
- Understand current state processes and the issues that need to be addressed and design future state versions of processes/systems with functional requirements for implementation by a development team.
- Create user stories and support the development team during the development cycle.
- Create and update documentation relating to processes and system design.
- Identify potential risks and mitigation strategies to ensure timely and efficient project delivery.
- Drive stakeholder engagement, clearly guiding them in the change management process.
Who you are
- Experienced Business Analyst with knowledge of VSM, SIPOC and BPMN 2.0.
- Technically proficient, with knowledge of low-code automation tools, APIs, and software development methodologies.
- Skilled with Standard Technical Development Tools like Jira and Confluence.
- Excellent communicator, capable of working with technical and non-technical stakeholders to drive project success.
What’s in it for you
- Hybrid-working model with 25-Work From Anywhere days*
- Competitive total compensation package including participation in our stock option plan
- Market-leading benefits programs shaped by our Time & Flexibility policies*
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).