About the role:
You have probably used our card readers to buy a cappuccino or pay your hairdresser already. We are passionate about creating an excellent experience that enables our merchants to start, run, and grow their own businesses. At SumUp, our Operations teams are the backbone that ensures a seamless experience for our millions of merchants. We are seeking a Talent Acquisition Partner to be a driving force behind the growth of these crucial teams. The high-volume of hiring in our Operations domain presents a unique opportunity to refine our recruitment strategies and make a significant impact. This role is essential for reducing the time-to-fill for open positions and relieving pressure on our hiring managers. You will be instrumental in building a strategic and predictable talent funnel, ensuring we hire high-quality candidates at scale to support our business objectives.
What you’ll do:
- Manage the end-to-end recruitment process with a primary focus on Operations roles (with a focus on Customer Support).
- Proactively source candidates, screen resumes, and conduct behaviourial interviews to build strong talent pipelines.
- Partner closely with hiring managers and key stakeholders to understand their needs, define role requirements, and provide data-informed guidance.
- Drive and support various employer branding and recruitment initiatives to generate applications for high-volume roles.
- Help to establish and refine best-in-class processes for high-volume hiring to ensure a smooth and consistent candidate experience.
- Take ownership of the candidate journey, ensuring a professional and engaging experience from the first contact to onboarding.
You’ll be great for this role if:
- You are fluent in Spanish as well as English; as a truly global team, you'll need to connect with people across locations.
- You have demonstrated competence in interviewing, sourcing, and stakeholder management.
- You possess strong project management, organisational, and negotiation skills.
- You are an excellent communicator with strong critical thinking and problem-solving abilities.
- You are adaptable and flexible, with a strong sense of curiosity and learning agility.
- You are tech-savvy and have a solid understanding of recruiting metrics and how to derive actions from them.
- You have knowledge of the local talent landscape in Barcelona.
- You currently have legal right to work in Spain. This role doesn't offer relocation or visa sponsorship.
Why you should join SumUp:
- Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.
- Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
- A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education.
- 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break after completing 3 years of employment with SumUp.
- SumUp Sessions: A confidential mental health and wellbeing tool available to all employees through access to licensed psychotherapists.
- Added local benefits: Health insurance; restaurant Ticket and a subsidised public transport ticket; free Babbel Professional subscription.
About us:
SumUp is a leading financial technology company, founded in 2012 with the goal of empowering small businesses around the globe. We’re the financial partner of choice for more than 4 million merchants in over 35 markets. We collectively build, plan and fine-tune the technology that drives SumUp and empowers small businesses around the world.
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founder's mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.