Company Description
SQLI Group is a digital agency, with 30 years leading the implementation and management of digital devices for a reinvented user experience. We are over 2500 talents in more than 13 countries and 3 continents. We are a human touch company & key partner of the largest international companies with global projects.
We #Perceive #Challenge #Deliver #Inspire
Job Description
An excellent opportunity has arisen for a Junior Atlassian Admin. This is an exciting opportunity to join SQLI. You´ll join an international team (people from all over the world) located in our amazing offices around Europe. You will be part of a team that collaborates and supports each other. Great people doing great work and learning great things together. We are a human touch company & the key partner of the largest international companies with global projects.
We are looking for a dynamic and energetic Junior Atlassian Admin to strengthen our team who is eager to learn, support and improve about Atlassian Stack (Jira Software, Confluence and etc).
What is this all about?
- You will work in an ambitious project, where you will learn but also you will be challenged every day.
- Participates in the full project life cycle, taking ideas from concept through full deployment
- You will manage (fix, improve and scale) the day-to-day tickets queue on Atlassian JSM’s (Jira Service Management) helpdesk.
- You will manage workflows, screens, fields configuration scheme, on daily basis.
- Our customer is luxury brand, leader in the E-commerce, with international presence worldwide.
- You will be part of a team along 4 other members always guided and supported by the Atlassian Practice Leader.
Qualifications
Who are you?
- You are eager to learn, improve and with the ability to work effectively independently as well as in a team environment.
- You have studied computer science, or you have equivalent education/ work experience / 1-2 years of industry, technology and services experience.
- Tech mindset and background.
- Good knowledge of Atlassian tools (Jira, Jira Service Management, Confluence, Bitbucket)
- Experience working on Agile/SCRUM development teams.
- Previous experience in customer care call-center is highly valuable.
- Excellent communication skills, communicates effectively with team members both internally and with customers.
- Troubleshooting, and hands-on.
- Full professional English & Spanish level (speaking, writing and reading).
- French is nice to have.
Additional Information
What do we offer?
- Permanent contract.
- Hybrid policy work. (1 day office, 4 days home office)
- Competitive salary.
- Flexible Remuneration (Meal vouchers, kinder garden, Public Transport/Mobility)
- Private health insurance (including dental care).
- Juno Journey Premium member platform with a lot of on-line learnings (certifications, courses, etc).
- Individual yearly training and certification budget.
- Work Schedule Monday to Friday.
- Intensive working hours on Fridays and all week in July and August.
- Full salary coverage for sick leave.
Hiring Process
1.- CV Screening.
2.-Phone call presentation (15-20 min)
3.-HR Interview (30-45 min)
4.-Tech Interview (45-60 min)
5.- Management Interview (45-60 min) depending on the position is not needed.
6.- Job Offer!
Data protection notice
SQLI Group ensures that applicants' personal data is processed as required by the EU General Data Protection Regulation (GDPR) and the Ley de Protección de Datos 3/2018 of the Spanish Kingdom . Personal data is processed for the purpose of carrying out the hiring process and joining to our talent community. You can exercise your rights in terms of General Data Protection and digital guarantees through [email protected]
