Ironhack is a global tech school that helps companies and individuals close the digital skills gap through immersive, outcomes-driven education.
We’re looking for a Head of B2B/B2G Delivery to lead the strategy, systems, and performance of Ironhack’s global B2B program delivery. You’ll lead and empower a team of delivery managers, instructors, and operational staff to ensure we exceed client expectations, scale efficiently, and maintain exceptional learning outcomes, including programs funded through public-sector and government initiatives.
What You’ll Own
Delivery Strategy: Define and evolve Ironhack’s B2B delivery model across modalities (remote, on-site, hybrid) and markets.
Team Leadership: Manage and scale a high-performing delivery team, including a unit focused on government-funded programs, grants, and public tenders.
Quality & Outcomes: Ensure top-tier learner experiences, client satisfaction (NPS), and career-aligned outcomes.
Operational Scale: Build and optimize systems for cohort planning, staffing, tooling, and reporting across private and public-sector programs. Operation focus: optimising with automation and continuous process improvement
Understand customer and project requirements and establish processes for well-functioning delivery through improvements and automation.
Data insights: know how to read data and create action plans based on these inputs, working with the internal team or other stakeholders
Cross-Functional Alignment: Work with Sales, Product, Education, and Legal to ensure compliant and scalable delivery that meets the standards of both enterprise clients and government partners.
What Success Looks Like
Strong client NPS and repeat business
Government-funded programs delivered with full compliance and high-impact outcomes
Operational scalability and profitability across all delivery models
High-performing, mission-driven delivery team
Transparent metrics and reporting across private and public sectors to keep improving performance
✅ You Bring
5+ years in program delivery, B2B operations, or services leadership
Proven experience leading or delivering government-funded, upskilling, or reskilling programs
Experience managing distributed, cross-functional teams
Operational mindset with strong systems thinking and data fluency (salesforce, metabase, sql, etc)
Fluent in English and Spanish (required)
Familiarity with public-sector processes: RFPs, compliance reporting, and grant execution
Background in adult education, bootcamps, or tech training
What We Offer
The opportunity to make a difference in the lives of our students and be part of a team committed to educational excellence.
- Remote policy working from Spain
- 22 working days of vacation per year.
- Flexi Fridays: 6-hour workday on Fridays.
- Free enrollment in our part-time courses: learn to code, design, or analyze data.
