At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.
About the Role
We're looking for a Learning & Development Director who can completely change how we learn at SiteMinder. You'll work closely with the business to understand the needs and create learning solutions that actually drive results and support our big growth plans.
Based in Europe but supporting our worldwide operations, you'll collaborate with leaders and teams across different time zones. You'll create blended learning using AI and smart technology, inspiring a team to develop our people across all areas of the business with a strong focus on sales teams
This role is all about making sure our people have the skills to excel at their jobs, with a heavy focus on client experience, growing revenue, and improving how efficiently and effectively we work.
What You'll Do
Create a learning plan that makes us better at what we do today and ready for tomorrow
Make continuous learning part of how we work
Build everything from day-one onboarding to leadership programs, technical skills and compliance training
Use data to find where we need to get better and spend our learning budget wisely
Design clear paths for people to grow from entry-level to leadership roles
Make sure everyone has opportunities to advance and support our talent pipeline and hiring plans
Build clear skills frameworks so people know what they need to develop
Build and inspire a great L&D team that delivers results
Work with senior leaders to make learning a priority across the business
Represent our L&D work at company meetings and with external partners
Transform our learning using AI for personalised training, smart content, and better assessment
Roll out new tools like VR training, bite-sized learning, and analytics that show what's working
Stay on top of new learning trends and keep improving what we do
What You Have
Your Experience
Extensive experience supporting and guiding global L&D teams and learning professionals
Real experience using AI or new tech in learning programs
You’ve built learning programs that actually improved how the business performs
Strong experience with learning platforms and modern training tools
You know how adults learn and how to design effective training
Experience in fast-growing tech companies is a plus
Your Skills
You’re happy to be both strategic and hands-on, building and delivering programs
You can work with senior executives and build strong partnerships
You contribute fresh insights that help evolve how things are done, drive innovation, balance multiple priorities effectively and deadlines
You've successfully led big changes in organisations
You've created learning solutions for different roles, skillsets, and regions
You use data to make decisions and can show the impact of your work
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
