Lead Product Builder

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

At Mews, we’re redefining how hospitality works – and that includes how software gets built. In our Back of House division, we’re introducing a new kind of role alongside our existing engineering paths: the Product Builder. Product Builders are high-agency engineers who shape what gets built, not just how.

As a Lead Product Builder, you will operate at the forefront of this transformation. This is a role for people who transcend conventional engineering tracks – those who blend technical depth, product intuition and organisational leadership to create enduring impact. A Lead Product Builder is someone who thinks in systems, takes initiative, moves fast and creates long-term value by building great products that truly help our customers.

You’ll be responsible for identifying, driving and delivering high-leverage product opportunities that span teams and domains. You’ll lead by example in how AI-native products are built, guide strategic direction and act as a multiplier for others in the organization

✅ Your mission, should you choose to accept it:

• Take end-to-end ownership of product initiatives - from problem definition to prototype to production

• Build rapidly, ship often and iterate based on real feedback

• Lead the design and implementation of systems that power:

  • Product-led growth mechanics

  • Intelligent onboarding and automation workflows

  • Multi-property operational tooling and business intelligence

  • AI-powered Smart Tips and co-pilot product features

• Work closely with Product Managers and Designers to stay aligned on direction without being dependent on them for day-to-day execution

• Operate as a self-contained unit: making decisions, running experiments and owning delivery

• Set a high bar for technical and product quality. You won’t just ship features - you’ll build systems that last and evolve

• Mentor Engineers who wish to become Product Builders and other Product Builders to drive adoption of modern development practices

• Champion AI-native development across the team - working faster, smarter and with less waste

• Make pragmatic use of cloud-native platforms, integrations and managed services to solve problems without reinventing the wheel

• Lead the discovery and delivery of complex, cross-cutting initiatives with broad business and customer impact.

• Shape product direction in ambiguous areas, working closely with leadership to influence strategic bets and longer-term product vision.

• Mentor and enable other Product Builders and Engineers across the company – through pairing, reviews, coaching and hands-on leadership.

• Drive best-in-class use of AI tools, rapidly prototyping solutions and scaling promising ideas into robust product experiences.

• Establish reusable patterns, frameworks, or services that accelerate the work of other builders and improve overall velocity.

•  Define and share patterns for effective AI-native development, enabling others, even for non-product builders, to build faster and more effectively.

• Represent builder thinking across orgs – evangelizing a culture of experimentation, autonomy and pragmatic problem-solving.

🤝️ You’ll be a great fit if you bring a few of the below with you:

• 7 years of experience delivering customer-facing software with measurable business outcomes.

• Experience as a senior engineer in a product-driven company (startup, founder, or scale-up experience preferred)

• Track record of leading large-scale initiatives across functions, systems, or product areas.

• Strong product instincts - you care about the problem as much as the implementation

• Comfortable defining scope, navigating ambiguity and making trade-offs in real time

• Take ownership well beyond your code - into customer outcomes, product success and system sustainability

• Experience operating without dedicated Product Managers or Product Designers, or a strong proven ability to do so

• Demonstrated ability to define and deliver product strategy without top-down direction.

• Consistently lead by example: whether by coaching, elevating team standards, or proactively unblocking others

• Recognized as a leader in AI-native development, with a proven ability to evaluate, adopt and scale emerging tools (e.g., agents, orchestration, autonomous testing) across teams.

• Expert in and actively working with modern AI development tools, such as:

  • GitHub Copilot for rapid code generation and refactoring

  • Cursor or other AI-native IDEs to boost development speed and insight

  • Lovable, or similar tools, to prototype flows and gather user feedback fast

  • Emerging AI agents and workflow automation tools that help reduce friction, test faster and unlock scale

• Strong communicator with a history of influencing decision-making at a strategic level.

• Recognized internally as a go-to problem solver and mentor, trusted by peers across disciplines

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

• Participation in the Company shares program
  
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.  (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Curiosity is part of our DNA - we’re bold, edgy, and never afraid to blaze new trails. EDGE is how we bring that spirit to life for our people. So, how do we get our EDGE at Mews? 
  Once a month, we carve out protected time to Explore, Develop, Grow, and Elevate - time to focus on yourself, your growth, and your future. Because when we grow, we thrive. EDGE is an opportunity to step outside of the day-to-day, leaning into your curiosity, and build the skills that keep you - and all of us - future-ready.
• Flexible Benefits via the ThanksBen platform 
• Unlimited paid holiday (no, this is not a typo)
  
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials 

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. 

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. 

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. 

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸. 

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!

🤖 AI and Hiring at Mews

At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts — but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We’re building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.