Customer Service and Support
Location
Olivenza, Spain
Job Title:
Sales Coach (English and Spanish-speaking) - On-site PM03Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Sales Coach in Olivenza (On-site), you will be part of our team of game-changers who are powering the brands of the future.
What you will do in this role
As a Sales Coach in our team, you will:
Lead and maintain a high-performing, collaborative sales culture, ensuring teams meet or exceed KPI targets through coaching, mentoring, and performance management.
- Partner with Team Leaders to track daily sales performance, implement “Get to Green” and performance improvement plans, and drive incremental results.
- Develop sales talent through ongoing training, 1:1 coaching, calibrations, and mentoring, ensuring clear succession planning and capability building across the organization.
- Monitor and analyze sales and quality metrics, customer feedback, and market/program trends to identify improvement opportunities, share insights with leadership, and refine strategies.
- Actively engage with customers (~30% of time) to maintain frontline expertise and credibility, while supporting quality and sales excellence.
- Foster team engagement and motivation through inclusive recognition programs, competitive events, and morale-boosting initiatives, both on-site and in WAH (work-at-home) environments.
Your qualifications
Concentrix is a great match if you:
Have a proficient or bilingual level of Spanish and are advanced in English
- 3+ years of experience working in a customer service, training or sales capacity
- Expertise in training within your peer group
- Experience in high-volume calling
- Experience working with Salesforce.com or similar CRM
- Technical skills in MS Office
- Experience prioritizing concurrent projects and demonstrating project management skills
- Experience demonstrating multiple strategies, platforms, and skills to varied audience
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
What’s in it for you
Full Time 39 hours/week permanent contract: Between Monday and Friday from 09:00 to 21:00
- Great office location in Olivenza
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1644503
Location:
ESP Olivenza - Railway BuildingLanguage Requirements:
EnglishTime Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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