WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success.
ABOUT THE ROLE AND THE TEAM:
The Renewals sales team cultivates strong partnerships with local wedding vendors in Italy. The primary responsibility of the Sales Manager, Renewals is to achieve overall unit, revenue and expansion renewal targets through successful management and development of their team. This position ensures the team is optimized and meets revenue retention and customer success activity goals.
RESPONSIBILITIES:
- Be responsible for the day-to-day line management of a team of sales representatives in the Renewals team (between 5 and 9 people), with overall management support from the Sales Executive Manager.
- To manage team productivity and KPI’s to ensure that input metrics deliver the correct revenue outputs
- Support and develop team members through active listening, empathy, performance monitoring, and two-way feedback
- Mentor those on the team with call shadowing and role playing, providing tailored feedback and development plans to plan for succession within your team
- Use data insights to identify issues and propose strategic, team-focused solutions
SUCCESSFUL CANDIDATES HAVE:
- Must be based in Barcelona
- Ability to participate effectively in meetings conducted in English
- Strong results-oriented mindset
- Previous experience as a manager is not required, but at least 5 years of experience as a salesperson, strong leadership skills, and a strong sense of team building are essential, with a passion for developing people and promoting ownership.
- Demonstrated ability to lead with strategic vision, foster team growth, and manage teams effectively.
- Excellent communication, empathy, active listening, and feedback delivery skills
- Ability to analyze data and drive improvements
- B2B, SaaS, and SMB specific sales experience preferred
BENEFITS:
- Hybrid working
- Private health insurance paid by the company
- Access to a laptop and mobile phone as a work tool
- Tax relief options for Ticket Restaurant, Ticket Transportation, and Daycare.
- Development tools: TKWW University and Udemy courses
- TYPS: easy APP to ask for salary advance payments in 48h
- Referral program
- Getting married or having a baby? We have a gift for you!
- On demand mental health assistance
This role is Together@TKWW-eligible and based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model.
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: TKWW processes your personal data as part of the recruitment process, based on the legal basis of executing pre-contractual measures at your request. This means we use your information to assess your application and carry out the necessary steps for a potential employment contract. Only the information strictly necessary for evaluating your application is collected. You can request access, rectification, or deletion of your data. For more information on how we handle your personal data, please refer to our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority.
