Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global marketing partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to provide creative solutions across any platform. In short, we create culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire.
As part of the Brandtech Group we're at the forefront of the deployment of Gen AI tools across every aspect of what we do and in PencilPro we have the world's No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction.
Job Description
Reporting to our Senior Resource Director, you will shape how our Language Services and Copy Validation teams grow and adapt. Your work will ensure we have the right talent in place to meet business demands while promoting a collaborative and innovative environment that supports Jellyfish's ongoing success.
Your primary responsibilities will include:
- Manage the Language Services vendor database, including quality scores and performance feedback.
- Lead vendor recruitment and onboarding according to project needs and internal processes.
- Support Language Services teams with pre-booking and resource planning for upcoming work.
- Negotiate vendor rates, following established rate guidelines.
- Monitor market trends and address resource gaps.
- Build relationships with linguists to support engagement and retention.
- Improve resourcing and recruitment processes.
- Oversee vendor contracts and ensure all documentation is compliant.
- Process vendor invoices and payment requests.
Qualifications
- Fluency in English.
- About 4 years of experience in a localisation resource management role that involved the recruitment of localisation vendors.
- Understanding of translation management systems and best practices.
- Experience using Salesforce, Certinia, or a similar software for resource and workforce management.
- You seek and implement solutions to refine and automate processes.
- You're good at adapting strategies and plans to navigate unforeseen circumstances.
- You're great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
Note: We emphasize skills, expertize and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resumer in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
Reward: You'll be eligible to join our discretionary annual bonus scheme.
Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
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