Overview:
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
Job Summary:
As the Senior Manager Tender Desk, you will be responsible for the project management of global tenders from kick-off to closure, including liaison with stakeholders, consolidation and standardization of inputs, ensure customer requirements are addressed appropriately, enforcement of internal approval processes, preparation and review of submission materials.
Job Responsibilities:
Qualifications and Competencies:
Location - Madrid, Hybrid
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
Job Summary:
As the Senior Manager Tender Desk, you will be responsible for the project management of global tenders from kick-off to closure, including liaison with stakeholders, consolidation and standardization of inputs, ensure customer requirements are addressed appropriately, enforcement of internal approval processes, preparation and review of submission materials.
Job Responsibilities:
- Coordinate and lead the global tender process from planning through to submission: end-to-end process starting from kick-off prior to the formal launch and ending at the contract signature
- Create and manage comprehensive project plans with clear milestones and deadlines
- Drive accountability across cross-functional project teams and stakeholders: perform follow-up calls, escalate in case of insufficient data quality or lack of submission
- Ensure high-quality, consistent, and timely tender submissions: review of materials submitted, keep internal and external deadlines
- Organize and lead alignment meetings; engage effectively with internal stakeholders: schedule the meetings, raise internal and external open items and maintain good relationship with the stakeholders
- Consolidate data and inputs to deliver clear and insightful tender documentation: ensure one Swissport is presented to customers
- Support internal decision-making with accurate, structured information: drive the internal alignments, prepare materials for approval, ensure adherence to approved conditions
- Deliver analytical insights to inform commercial strategies and improve competitiveness: apply strategic approach, ensure pricing is complete, pricing structure is competitive and compliant with the tender
- Champion continuous improvement in tender processes and tools: ensure that learnings are captured and utilized in the daily work
- Perform any other duties assigned
Qualifications and Competencies:
- University degree in Finance, Economics, Business, or a related field
- Minimum 5–8 years of experience in a project management and/or commercial role
- Proven leadership skills and the ability to influence across all levels of the organization
- Strong communicator, capable of articulating complex concepts with clarity
- Expertise in coordinating large proposal processes and contract negotiations
- Proficiency with project management tools (e.g., MS Project, Asana, Trello)
- Strong time management skills with the ability to manage multiple priorities under tight deadlines
- High motivation, self-drive, and attention to detail
- Strategic mindset paired with strong execution capability
- Comfortable working independently in a cross-cultural environment
- Master of Sciences / Master’s degree in Business Administration (MBA) is an advantage
- Previous experience in the aviation or ground handling industry is an advantagae
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
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