Your Role:
As the Program and Student Services Coordinator you will support students throughout their programs, from logistics to cultural integration, ensuring a seamless and enriching experience. The Program and Student Services Coordinator position involves administrative tasks such as managing program materials and handling student accommodation issues.
What You’ll Do:
- Serve as the main point of contact for students, providing information and resources.
- Plan and execute program activities, including student excursions and local events.
- Assist with student activities, arrivals, and guided tours to help students navigate their new environment.
- Manage administrative duties like reception, mail handling, and student communications.
- Support housing maintenance and assist with student accommodations in collaboration with the Housing Coordinator.
- Maintain records using Salesforce and contribute to improvement strategies.
- Participate in weekly staff meetings and collaborate with external vendors.
- Be part of the emergency phone rotation for student support.
- Collaborate with local staff and external partners to enhance program success.
What Makes a Great Candidate:
- Bachelor’s degree or equivalent.
- Fluency in English and Spanish
- Experience working with students, particularly international students.
- Experience of housing coordination
- Ability to work with diverse identities.
- Experience living or working abroad, with a knowledge of the local culture, history, business practices, and academic environment.
- Knowledge of the U.S. higher education system
- Authorization to work in the location of the role.
Bonus Qualifications:
- Resilient and adaptable
- Deadline-oriented
- Budget and event management
- Excellent verbal and written communication skills
- The ability to foster strong relationships with internal and external stakeholders
- Able to work independently, while contributing to a team
- Strong problem-solving abilities and a flexible, creative approach
- Proficiency with Microsoft Office, CRM systems, and other digital tools
Who We Are:
At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.
A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.
Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.
