Provide students with quality accommodation service throughout their stay.
Meet and welcome new students on arrival.
Assess student’s satisfaction during their stay.
Handle any issue related to student’s welfare.
Work directly with students and host families to problem solve, manage crisis and help students acclimate to a new environment.
Communicate issues with international sales offices (concerning logistics and students’ discipline).
Enforce school rules and policies at the residences and host families, manage and follow-up on student discipline issues.
Organization of students’ airport transfers
Share emergency on call duties with other permanent school staff.
Bachelor’s degree
Spanish (minimum C1). Fluency in English required. A third language is a strong plus
2-3 years of operational experience
Sales oriented and targeted driven person who knows how to work under pressure
Excellent communication and organizational skills
Diplomacy, patience, flexibility and strong conflict resolution skills
Stellar attention to detail
Ability to meet long and short-term goals, ability to prioritize
Positive attitude, sense of humor, and empathy for others
Sound judgment and problem-solving skills
Comfort with a fast-paced, unpredictable environment
Strong willingness and desire to take charge during emergencies
International experience preferred
Minimum age: 25yrs old
Global Career Opportunities
Tuition fee reimbursement for higher education
English Live training
Global Management Training
Discounts on EF programs
Strength Finder training
Global trainings
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.
EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.
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